We Value Your Privacy

We use technology such as cookies on our website, and through our partners, to personalize content and ads, provide social media features, and analyse our traffic. To find out more, read our privacy policy and Cookie Policy. Please also see our Terms and Conditions of Use. By accepting these terms you agree to your information being processed by Inbox Insight, its Partners or future partners, that you are over 18, and may receive relevant communications through this website, phone, email and digital marketing. For more information on how we process your data, or to opt out, please read our privacy policy. Our policies and partners are subject to change so please check back regularly to stay up to date with our terms of use and processing.

Accept Terms Settings
x

Please Sign-In to Access this Report

To access other reports on the platform please sign in with your username and password, or register for a free account to get unlimited access and insight customized for you.

Report Quadient Evolving Customer Communications to the Cloud

Evolving Customer Communications to the Cloud

The definitive guide to SaaS CCM

Market Growth Introduces New CCM Software Categories Insight Partners estimates that the Customer Communications Management (CCM) market will grow 11.4% from 2022-2028 to $2.75B globally. As fast as the market is growing, so too is it changing. New categories of CCM are taking shape, giving businesses the freedom to choose the approach that's best for their needs. While traditional CCM software is built for on-premise deployment with a perpetual license model, a new generation of CCM solutions is emerging. Enter the era of cloud-based, Software-as-a-Service (SaaS) CCM that replaces perpetual licenses with a subscription-based model. Whether you're considering introducing CCM to your tech stack or are looking to move from an on-premise solution to SaaS, it's critical to assess your options and identify the best solution for your customer experience goals. Assess your cloud migration readiness. Download now!

Report Snap Shot

Download the white paper for answers to all of your cloud SaaS CCM questions, including:

  • The top benefits and key considerations of migrating to a cloud SaaS solution
  • Whether a cloud-based SaaS solution is right for your current stage of CCM maturity
  • How cloud SaaS differs from other cloud architectures and which is right for you
  • What the migration process looks like, associated costs and timeframe
  • Whether cloud SaaS offers the performance and scale to handle future growth
  • Bonus! - Checklist to help plan your cloud migration journey

Related Content