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Report thomson-reuters-events-future-customer-experience-and-service

Eight Tips for Winning Customer Service and Experience

Insights into Strategic Priority and Collective Responsibility

2022 - truly a testing year for the champions of delivering excellent customer experiences, and those challenges aren't letting up any time soon! So industry-shaping brands including Macy’s, T-Mobile, Verizon, Walmart, UPS, Nationwide, M&T Bank, Footlocker and more strategized together with a shared goal – to delight the customer at every touchpoint. Their expertise is now available to you in our end of year customer service & experience report. Download the report today to discover all 8 key takeaways!

Report Snap Shot

  • How to align your brands vision and voice
  • Why you must support human interaction
  • What data to measure to deliver the best results