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Report Confirmit The Ultimate Guide to Improving Your Survey Response Rates

How to read and utilise your survey response rates

The usefulness and effectiveness of a survey is often judged on the responses that it generates and the action that can then be taken. This makes response rates a popular topic among Customer Experience (CX) and Market Research professionals. Yet are response rates a reliable metric? This report will help to determine the factors that can be used to improve how a survey and its response rates are analyzed, and – most importantly – maximize the value of the information the program yields.

Report Snap Shot

  • Reasons for low Response Rates 
  • Validity, Reliability and Usefulness 
  • What is your Acceptable Response Rate? 
  • What is a Good Customer Survey Response Rate? 
  • The Funnel of Survey Response Rates 
  • What can be done to improve the response rate?

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