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Ebook [24]7.ai The Era of Messaging

The Era of Messaging

How businesses can use conversational AI to create delightful experiences

In just a few short years, messaging has impacted our interactions with friends, coworkers, and the companies with which we do business. But that doesn’t mean a company can just assign agents, or deploy bots, and start messaging customers. It’s far more complicated than that. Deploying modern messaging requires an integrated customer service platform, advanced AI technology, and staff with the skills to operate them both.

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  • why messaging is vital
  • business challenges
  • the path to success
  • messaging benefits
  • the future to customer service
  • and more!

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