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Report Bazaarvoice Shopper Experience Index

Shopper Experience Index

Exploring how shoppers connect with brands and retailers through user-generated content.

Shopper behaviours are evolving faster than ever before. Consumers expect frictionless shopping experiences and more transparency, interaction, and authenticity from brands and retailers. But what do they want today, and how are leading marketers adapting? For deep insight into shoppers today and how brands and retailers are adapting to win, download the full report.

Report Snap Shot

To get a detailed global view into how consumers connect with brands and retailers, Bazaarvoice: 

  • Surveyed 2,000 consumers in the US, France, UK and Germany
  • Polled 500 brands and retailers around the world and, 
  • Analysed 1.1 billion monthly shoppers' data