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Ebook Uberall - Retail Revenue Impact: 16x Return With Hybrid CX

Retail Revenue Impact: 16x Return With Hybrid CX

How consumers find and buy from retail businesses has undergone a seismic shift.

Leading up to 2020, customer experience in retail was already rapidly evolving, with businesses using a mix of online and offline channels, a trend further accelerated by Covid. As the pandemic recedes, consumers are returning to real-world shopping experiences but have also come to appreciate the conveniences of a hybrid consumer journey.

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This eBook covers how to bridge the digital and physical to unlock more revenue for your stores.

Solution Categories

Customer Experience Software

Customer Experience Software

Customer experience software refers to a digital tool or platform designed to enhance and optimize t...

Customer Satisfaction Software

Customer Satisfaction Software

Customer satisfaction software refers to a type of technology that enables businesses to measure, an...

Customer Communications Management Software

Customer Communications Management Software

Customer Communications Management (CCM) software refers to a technology solution that enables busin...

Customer Support Software

Customer Support Software

Customer Support Software refers to a technology solution used by businesses to manage and improve t...

Customer Engagement Software

Customer Engagement Software

Customer engagement software refers to a suite of tools and technologies designed to enhance the int...