How To Use Home-Based Teams To Scale Customer Experience

In the modern digital environment we’re operating in, you need to ensure that distributed teams are collaborating and working well together. Whether you’re a head of transformation, director of innovation, operations manager or similar – this guide is for you. We’ll explain how you can meet your challenges, and more importantly, turn them into new opportunities. Specifically, we’ll look at how you can deliver transformation through a work-at-home model whilst boosting and maintaining productivity and accuracy through automation. Read this case study to see how SYKES can encourage a cohesive WAH team.