Digital Platform Strategy: Modernize Retail Customer Engagement with APIs
Modern consumer expectations have flipped the power dynamic in the retail market. 63% of customers today would switch brands for a better customer experience.
Report Snap Shot
- The evolution of retail
- The 5 dimensions of a consumer's purchase decision
- The new retail platform-based business model
- How to build a digital retail platform with APIs
- 4-step strategy for building a digital retail platform