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Report MuleSoft Digital platform strategy

Digital Platform Strategy: Modernize Retail Customer Engagement with APIs

Modern consumer expectations have flipped the power dynamic in the retail market. 63% of customers today would switch brands for a better customer experience.

Report Snap Shot

  • The evolution of retail
  • The 5 dimensions of a consumer's purchase decision
  • The new retail platform-based business model
  • How to build a digital retail platform with APIs
  • 4-step strategy for building a digital retail platform