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Ebook Eleveo-Closing the Loop on Great Customer Experience: A guide to Net Promoter Score

Closing the Loop on Great Customer Experience: A guide to Net Promoter Score

Net Promoter Score is a simple and effective way of focusing a team’s attention on customer experience, but creating a closed loop process is the only way to deliver a truly great experience.

Read this whitepaper to find out how adopting Net Promoter Score can assist your organisation in improving the overall experience of your customers, by measuring certain metrics such as customer satisfaction and loyalty.

Report Snap Shot

Find out:

  • What is Net Promoter Score? / What makes it so useful?
  • What does it measure?
  • What can you do with the numbers?

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