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Report MuleSoft Building the Connected Retail Experience

Building the Connected Retail Experience

It’s easy to get drawn into the negative headlines about retail, with more and more companies heading into bankruptcy.

It appears the retail industry is in crisis – but the truth is much bigger. Every industry, including retail, is undergoing massive change. And it’s all about delivering a seamless customer experience. Download this eBook to discover a fresh strategy and roadmap for building and implementing a retail application network, to strengthen customer relationships and ultimately drive revenue.

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According to McKinsey, “Companies that create exceptional customer experiences can set themselves apart from their competitors... armed with advanced analytics, customer experience leaders achieve revenue gains of 5 to 10 percent and reduce costs by 15 to 25 percent.”