Real-Time Interaction Management: Best Practices for Serving the Next Best Experience86% of buyers will pay more for a better customer experience (CX).
While brands are working on achieving a seamless customer experience - most are failing to live up to customer expectations. Could real-time interaction management (RTIM) be the key to achieving your CX goal?
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Download this guide to discover best practices and examples of RTIM in action. You’ll learn:
- What is RTIM?
- RTIM pitfalls and challenges, and how to avoid them
- Best practices for RTIM: Steps to success
- How RTIM is becoming the secret weapon for agile marketers