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Webinar Navigating a New Path Linking Employee Engagement with Business Outcomes

Navigating a New Path Linking Employee Engagement with Business Outcomes

How can you effectively use engagement data to predict outcomes, identify high-potential course-corrections, and empower leaders to take simple, impactful action and drive the business forward?

Purcell, Sr. Manager, Engagement Technology and Analytics at United Airlines, will relay a real-life case study on how their engagement data impacts their business outcomes. United Airlines’ stated purpose is to help unite the world by connecting people to the moments that matter most. United is delivering on its promise in a complex and dynamic business environment that demands the highest levels of safety, and seeks operational excellence and customer satisfaction.

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United is exploring new linkages that aim to show how employee engagement drives improved safety and customer satisfaction, as well as partnering with internal stakeholders providing insights into the effectiveness of their work. How will United prove these connections? That is a question United is daring to ask.

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