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Report Zonal Modern Ordering Options to Delight Today's Hotel Guests

Modern Ordering Options to Delight Today's Hotel Guests

With technology offering a multitude of order and pay solutions, it’s time for hoteliers to say goodbye to the old pad and pen.

By 2013, 69% of customers had already ordered food and drink from their mobile phones – usually for home delivery. Half a decade later and this behaviour is second-nature for many of your guests; between 2016 and 2018, mobile app food ordering increased by 130%. So why do hotels still default to pen and paper? And how can they catch up? 

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In this guide, find out:

  • How your guests feel about hotel technology
  • How to build the right hotel app for you
  • The potential impact of hotel apps on business

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