Modern Ordering Options to Delight Today's Hotel GuestsWith technology offering a multitude of order and pay solutions, it’s time for hoteliers to say goodbye to the old pad and pen.
By 2013, 69% of customers had already ordered food and drink from their mobile phones – usually for home delivery. Half a decade later and this behaviour is second-nature for many of your guests; between 2016 and 2018, mobile app food ordering increased by 130%. So why do hotels still default to pen and paper? And how can they catch up?
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In this guide, find out:
- How your guests feel about hotel technology
- How to build the right hotel app for you
- The potential impact of hotel apps on business