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Report Aircall The Ultimate Guide to Setting Up a Call Center

The Ultimate Guide to Setting Up a Call Center

Why calling software is an essential tool for all sales teams

When it comes to sales, every conversation is an opportunity to engage a prospective buyer, to convert a prospect into a customer and to nurture client relationships. Many of these conversations are over email, but the most influential happen over the phone. However, that doesn’t stop phone calls—establishing a meaningful relationship with a complete stranger—from being one of the hardest parts of any sales operation. Sales leaders need to maximise the effectiveness of their sales team’s phone time and cold-calling skills.

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Report Snap Shot

As well as hiring costs, choice of phone system and associated
software, your budget needs to cover:

  • The sound quality of the space
  • Decent headsets
  • Additional tools and integrations to ensure maximum efficiency