Enhancing Efficiency and Cutting Costs in Contact Centers


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SAS - A New Manifesto for the Future of Telecommunications

A New Manifesto for the Future of Telecommunications

To capitalise on the massive investment in 5G, CSPs need to be sure that the new services they bring to market will deliver strong returns. This requires them to understand customers and anticipate the customer needs. Go through the vision for data and analytics in the communications sector and how SAS can help CSPs take maximum advantage of the 5G revolution.

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This report covers:

  • The currency of growth, innovation and differentiation
  • Data-driven insights in action
  • The pillars of data-driven digital transformation

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