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Report 8x8 Contact Center Work-From-Home Checklist

Contact Center Work-From-Home Checklist

Tips to ensure your contact center is all packed and prepared for their work-from-home journey

With more and more people working from home and some companies looking at making this change permanent, it is important to prepare and ensure that all employees know what they are expected to do when working from home. Setting requirements for a suitable workspace is just one of the tips to ensure that your contact centre is all packed and prepared for their work-from-home journey.

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Report Snap Shot

  • Set requirements for a suitable workspace
  • Equip agents with the right technology
  • Craft work-from-home guidelines