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Report GovQA Why Specialized FOIA Software Is Better Than Email and Spreadsheets

Why Specialized FOIA Software Is Better Than Email and Spreadsheets

Getting public records requests in…and responses out…on time is a constant battle for every government agency in the country

Most state and local government agencies have a small team of 1 to 5 people responsible for processing all the Freedom of Information Act requests that come in from the public, media, attorneys, and other agencies. These records officers do what they can with the tools they are given – commonly email and Microsoft Excel.

Report Snap Shot

  • Speed & Efficeiency
  • Workload Volume Reduction
  • Real-Time Insights & Collaboration
  • Securing Data & Loss Prevention
  • Improved Requester Relations / Accountability

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