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  • Observability with Context: Telemetry, Time, Tracing, and Topology
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Observability with Context: Telemetry, Time, Tracing, and Topology

Reducing incident resolution time

What changed? That’s the question ops personnel have been asking for decades whenever something goes wrong in the production IT environment. To figure out what caused an incident – and to have any idea how to fix it – we must know what changed. There’s just one problem with this approach. What if everything is subject to change, all the time? Instead, we must look at the big picture – how everything fits together, the context for such events.

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Report Snap Shot

Resolving IT issues promptly and cost-effectively through the 4 T’s of observability