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Report Delltech  Lower Costs and Drive Better Outcomes

Lower Costs and Drive Better Outcomes

With single vendor for multiple IT services

The last two years have seen IT rise to the challenge of rapidly supporting new ways of working and collaborating, both in-office and remotely. Forward-looking organizations are rethinking how they deploy and optimize IT resources, and a growing percentage are turning to trusted partners for help. New IDC research examines how organizations are moving important PC-related IT functions to trusted service partners to improve their organizations’ resiliency, enhance business processes, and improve employee experiences. Moreover, the research shows that organizations that buy multiple services from a single vendor often reap the largest benefits. Learn more about Dell Technologies solutions powered by Intel®.

Report Snap Shot

  • More PCs in an Organization = More Services Purchased 
  • More Services Purchased by an Organization = Higher Satisfaction with Service Provider 
  • Multiple Single-Sourced Services = Better User Experiences 
  • Highly Collaborative Organizations Buy More Services