Empathy at Scale: Why Walmart Associates are Eagerly Seeking VR to Practice KindnessSee how VR not only improves skills, but also influences how employees feel: valued, confident, and engaged.
Hear from Walmart’s Heather Durtschi, Sr. Director of Learning- Content Design & Development, about one of the most successful customer service trainings ever deployed for the world’s #1 retailer. A combination of empathy-building, de-escalation, and handling difficult conversations, the Virtual Reality-based experiences have exceeded nearly every expectation set by Heather and her team in terms of adoption, feedback, and performance.Watch Webinar
Webinar Snap shot
In this webinar you will learn:
- How VR creates complete mental transportation that leads to more effective skill-building and memorable learning
- How Walmart used VR to help thousands of employees practice kindness during stressful and challenging times
- Best practices for bringing an Immersive Learning Platform to your organization