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Report Userlane The State Of Digital Adoption Report 2022

The State Of Digital Adoption Report 2022

Why there is no digital transformation without adoption

As leaders in the Digital Adoption revolution, Userlane has compiled a report that takes a snapshot of the current digital adoption landscape and its impact on the Employee Experience (EX). We surveyed both business leaders and employees and found they acknowledge that strong digital adoption is vital to their success as their use of technology grows. But as tech stacks grow, employees are struggling to use new software. Businesses therefore, are not receiving the best possible return on investment and, in fact, they are actively losing both time and money. Digital transformation can only truly succeed with strong digital adoption. And strong digital adoption ultimately improves the employee experience.

Report Snap Shot

  • Almost nine in ten decision makers and employees (88%) agree that digital adoption is key to both productivity and the employee experience.
  • Seven in ten (72%) employees report that their use of software at work has increased over the past two years
  • Almost all (96%) of decision makers have experienced challenges with digital adoption which has, in turn, reduced the business value of software investments.

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