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  • 15 Statistics That Show How Gen Z are Changing Customer Service
Infographic 15 Statistics That Show How Gen Z are Changing Customer Service

15 Statistics That Show How Gen Z are Changing Customer Service

Check out these 15 Gen Z statistics to understand how your organization can adapt to their unique digital and experiential preferences.

Gen Z is on the rise, and just like Millennials before them, their entrance into the market promises a significant shift in the types of services and experiences businesses need to offer to stay relevant.

Report Snap Shot

  • 66% of Gen Z reports using more than one internet-connected device at a time
  • 68% of Gen Z shoppers read at least three reviews before making their first purchase with their own money

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