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Ebook Long Hold Times Are Killing Your Customer Experience

Long Hold Times Are Killing Your Customer Experience

A guide to building your business around the customer

Waiting on hold to get help is inevitable. That being said, long wait times, being bounced around to multiple people, and inability to resolve issues contribute to overall poor experiences for customers and businesses.

Report Snap Shot

44% of customers would rather clean a bathroom for half an hour than spend 30 minutes on hold with customer service.

Integrated communication = seamless collaboration

Power connections today that transform your business tomorrow.

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