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Case Study sofrecom-Challenges and Opportunities of Digital Financial Services

Challenges and Opportunities of Digital Financial Services

BigTechs, interoperability, e-commerce

The digital financial services market has been shaken up in recent years. The dazzling success of services like Alipay and WeChat Pay reflects consumer and corporate interest in new online payment services and marketplaces that are seamlessly integrated into communication tools and services. This new competition is putting pressure on the design and marketing models of telecommunications operators, the principal providers of digital financial services in Africa.

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Report Snap Shot

The purpose of this report is to analyse the digital financial services market and explore the new challenges that telecommunications operators must overcome to maintain their influence in the sector.