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Ebook Cisco Meraki 10 Tech Trends for Retail: Navigating 2021 and Beyond

10 Tech Trends for Retail

Navigating 2021 and Beyond

While last year was a difficult one for the industry, retailers are leaning in to new technologies to boost their prospects for 2021 and beyond. By investing in innovations to create unique (and safe) customer experiences and optimise overall operations, brands can improve bottom-line savings and set themselves up to not only survive, but thrive into the future.

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Report Snap Shot

  • Customers are increasingly turning to sales and service teams for clarity on issues ranging from safety protocols to return policies
  • Shopping experiences that leveraged AR had a 94% higher conversion rate than those that didn’t.