We Value Your Privacy

We use technology such as cookies on our website, and through our partners, to personalize content and ads, provide social media features, and analyse our traffic. To find out more, read our privacy policy and Cookie Policy. Please also see our Terms and Conditions of Use. By accepting these terms you agree to your information being processed by Inbox Insight, its Partners or future partners, that you are over 18, and may receive relevant communications through this website, phone, email and digital marketing. For more information on how we process your data, or to opt out, please read our privacy policy. Our policies and partners are subject to change so please check back regularly to stay up to date with our terms of use and processing.

Accept Terms Settings
x

Please Sign-In to Access this Report

To access other reports on the platform please sign in with your username and password, or register for a free account to get unlimited access and insight customized for you.

Report PagerDuty The On-Call Survival Guide

The On-Call Survival Guide

The best practice guide to handling major incidents and how to train employees for on-call responsibilities - to fully prepare for any issues you may have, with the system you are responsible for. 

Being on-call can be a daunting experience for any new team member. There is only one thing worse than being woken up at 3am to discover that your systems are down – to wake up on your own at 8am and discover that your systems were down for 5 hours and nobody got the alert! This guide explores how with the right approach, a culture of collaboration, infrastructure insight and the right tools in place, being on call doesn’t have to be so bad.

Report Snap Shot

  • What is "on-call"
  • What are the responsibilities of being on-call
  • What is not expected of you when your on-call 
  • On-call etiquette 
  • How to iterate and improve your processes

Related Content