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Report Sunrise - 5 service desk-driven operations which help improve customer experience inside and beyond

5 CX Wins from Service Desk Actions

5 service desk-driven operations which help improve customer experience inside and beyond the IT organisation.

Multi-channel communication, automation, dynamic searching, integration and reporting. This practical guide looks at these 5 essential areas that when addressed proactively will have the effect of improving customer experience.

Report Snap Shot

Keeping the customer experience in mind is an important outcome of any activity which affects the end user.

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