A Day in the Life of a Store Manager Using a Digital Workplace
The changing retail landscape presents store managers with a number of challenges.Retail store managers spend up to a quarter of their shifts doing administrative tasks that take them off the store floor and into the back room – away from customers and frontline employees. From finding last-minute staff to cover shifts to printing and distributing corporate training materials, store managers waste time away from their prime directives: leading employees and providing exceptional customer service.
Report Snap Shot
- The many ways a digital workplace can improve communication between store managers, frontline employees, and corporate staff.
- How managers can increase employee engagement and reduce turnover through better workplace tools.
- The benefits of corporate-wide training tools and how they can help store managers to better prepare their employees to complete tasks, take on new roles, and grow with the organization.