The Customer Loyalty Playbook: 5 Marketing Strategies to Drive Engagement and RetentionHow many “loyalty” emails do you delete as a consumer? What about loyalty cards? How many do you have?
To keep your customers sticking around, you just might have to dig a little deeper and work a little smarter.
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- How to design a loyalty program that actually gets customers excited
- Which touchpoints in customer journey should trigger relevant brand communications
- How to meet rising consumer expectations without overspending your marketing budget on pricey ads