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Report IBM Forrester Study: Reinventing Workflows

Forrester Study: Reinventing Workflows

Power Your Digital Transformation And Drive Greater Impact By Modernizing Processes...

A decade ago, the digital transformation agenda began heating up. But now, 10 years on, the digital transformation imperative has entered its teenage years, complete with growth spurts and awkward phases. What began as a mad dash to update and design customer-facing processes, remains — at its core — a challenging imperative to reenvision how work gets done at both the individual workflow and enterprise level.

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In November 2019, IBM commissioned Forrester Consulting to investigate the modernisation of business processes and workflows by conducting an online survey of 450 global decision makers. Download this report to find out what they discovered!