The 2019 Public Sector Guide to Text Messaging Policy and RetentionWhen you think of open records laws that apply to local, state and federal government, you might think email and official documents exchanged by officials are the only items that need to be archived.
However, text messages are considered a public record because in many instances they contain business conversations related to government work. When government employees are texting between mobile devices on the job, these messages are public records, and by law must be preserved.
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- Practical steps to help you develop a text message policy and retention strategy
- Smart text recordkeeping practices
- Smart archive checklist