Bots and Beyond: Citizen Developer, Hype or Hoax?
Host Wayne Butterfield speaks to Kieran Gilmurray, global automation lead at Mercer, in this inaugural episode of Bots and Beyond. Together they discuss the theme of citizen developer and the pros and cons of this approach to automation development.Listen to Podcast
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“In the future, business innovation may come from anywhere in IT, employees, vendors or elsewhere. As the new, digitally dexterous generation of employees brings an ability to embrace emerging technology to the organizations they join, the concept of the citizen developer is getting a lot of traction. The challenge is to implement tools, methods, governance and a ‘go-for-it’ culture that helps employees and businesses work together to solve complicated problems.” - Wayne Butterfield