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Ebook Servicenow - IDC: Achieving excellence in service and customer experience in manufacturing

IDC: Achieving excellence in service and customer experience in manufacturing

Over the past two years, disruption to manufacturers and service organizations has accelerated a shift to more customer-centricity and experience-driven engagements. The ability to transform and deliver enhanced customer outcomes demands a new perspective on digital technologies.

Report Snap Shot

  • insights on the top service and product transformation drivers 
  •  learn how manufacturers can achieve value across the organization and the customer's life cycle.

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