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Ebook RingCentral - The Inner Circle Guide to Remote & Hybrid Working Contact Center Solutions

The Inner Circle Guide to Remote & Hybrid Working Contact Center Solutions

More flexible and cost-effective than legacy on-premises systems, RingCentral contact center is an industry-leading cloud contact center solution, that enables organizations to make it easy for customers to connect - from any channel, anywhere with anyone. RingCentral Contact Centre is a market-leading solution that helps businesses embrace a future-fit technology stack, enable remote agents, reduce costs, improve operational agility, and delight customers.

Report Snap Shot

  • Increased agent productivity with an easy-to-use, all-in-one contact center solution.
  • Empower and engage agents to deliver faster, more personalized customer experiences, leading to faster time to resolution and higher CSAT scores.
  • Technology managers get peace of mind thanks to RingCentral’s financially backed 99.99% reliability SLA and multiple layers of enterprise-grade security.
  • Agents are happier because they have the tools they need to do a great job.

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