But it’s possible to create an experience online that makes a customer feel like you “get them.” That you’re recommending the product that is best suited to the job at hand. That’s what B2B buyers expect today. But if they can’t quickly find what they need on your website, they’ll go somewhere else. Meeting these expectations from customers will be challenging, if not impossible, for most distributors to do without a more sophisticated technology set.
Read ReportIn this e-book, you’ll learn:
The television program Kitchen Nightmares is a fascinating show. World-class chef and restaurateur Gordon Ramsay travels the world and works his magic to save failing restaurants, making friends and enemies alike along the way.
Read ReportOne pattern that Chef Ramsay always encountered in the failing restaurants was bad hygiene. Whether it was storing raw and cooked meats near one another, or walk-in fridges that had sprung a frightening amount of unwanted new life, each eatery had its own unique issue.
Today, data privacy is basic hygiene.
How can firms capitalize on the market share they’ve captured during COVID? Discover the State of Commerce Experience 2021.
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