3 Key Skills Every Talent Manager Needs

HR Insights for Professionals

HR Insights for ProfessionalsThe latest thought leadership for HR pros

Monday, October 23, 2017

Talent managers are a key part of the recruitment process, helping companies find the exact professionals they need to succeed.


The growing skills gap for many industries has meant that recruitment has become a much more technical process, with specialists in this field proving to be an asset. With a business landscape that is quickly evolving, talent managers need to have a variety of skills that allow them to find and nurture the professionals organizations are looking for.

So what do companies need from talent managers? And which traits should you look to develop if you want to go into this?

Be completely open

The most important part of being a talent specialist is being able to see the professionals behind the skills and build a strategy based on this. Of course, you're not going to be an expert in all areas of business so this relies heavily on being able to listen to those around you, evaluate what they're saying, and use critical thinking to decide where your talent management skills fit in.

You'll need to absorb a lot of information from other professionals and be open-minded in what approach will be the basis of your strategy. This sometimes involves being more creative with structure, while other times traditional working dynamics will be the best solution.

Like any other business consultant, talent specialists need to keep any personal feelings or opinions to one side and focus entirely on what skills are most needed and which would complement each other.

Be a brand ambassador

Employee retention is something that most companies prioritize, whether because they want to reduce recruitment costs or are concerned about losing people to competitors; talent managers play a key role in this. You need to ensure the business is doing everything possible to support employees so you can present the brand as a top employer.

This means talent managers need to be able to absorb PR and marketing skills and transfer this ethos to the workforce. Identifying the best communication channels is a foundation of this and will allow you to work with the other departments to develop the best brand strategy.

Be a tech enthusiast

Technology is becoming a more prevalent part of the business landscape and talent managers need to be right in the thick of it. From analytics software to help you measure and track progress to ensuring individuals on a wide range of devices and platforms can access your resources, you need to be able to adapt to the latest technical innovations.

This is an essential part of on-going talent management and will ensure you can provide the evidence your bosses need to prove that you are a valuable part of the business.

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