How AI is Changing Recruitment as We Know It

HR Insights for Professionals

HR Insights for ProfessionalsThe latest thought leadership for HR pros

Wednesday, July 10, 2019

AI has the potential to transform the way companies recruit their staff. Here's what the future holds for businesses that embrace the technology.


Artificial intelligence (AI) is one of the most talked about technologies of today, with the prospect of new systems and capabilities being opened up for businesses through its increased uptake.

One area where AI may prove crucial to business performance in the coming years is recruitment. Indeed, research from Undercover Recruiter predicts that up to 16% of all HR roles could be replaced by AI within the next ten years, but what will this actually mean for organizations?

For many, AI will help in streamlining the recruitment function, freeing up resource and ensuring the best candidates are being hired. Here are some of the important innovations that AI is set to bring:

Improving the candidate experience

The introduction of chatbots and AI-powered planning will help ensure businesses can provide a more well-rounded and responsive recruitment experience. Through increased levels of automation, candidates will be able to:

  • Converse with companies easily
  • Arrange and rearrange interview times
  • Send and receive information pertinent to the role they’re applying for

AI communication can be far faster and more responsive than speaking to a human and, with the latest natural language developments, many candidates may not even realize they’re not speaking to a real person. Overall, this helps to remove potential barriers to attracting the best candidates, as a positive experience in the application funnel can help to boost a company's reputation and appeal.

Speeding up the screening process

Screening candidates can be one of the most labor-intensive elements of recruitment, as it requires HR teams poring over countless resumes to eliminate those who fail to make the grade. However, in an AI-powered future, this process can be made far more efficient.

Businesses are now able to set specific criteria to identify the most qualified and suitable candidates for their roles. This, in turn, helps to eliminate much of the legwork involved in whittling down responses to job listings and helps to provide greater flexibility and an expansion of resource to focus on more strategic tasks for the recruiter.

Removing human bias

Finally, assessing candidates for their suitability for hire can be an emotive subject, and in many cases, recruiters will bring with them a whole host of biases in making this decision.

By introducing AI-powered insights like predictive analytics, companies will be able to better forecast the likelihood of success of given candidates within their business. Furthermore, AI can filter candidates based on a range of criteria, including their cultural characteristics, ensuring the people you hire are varied and complementary to the existing team structure.

AI can also be trained to find patterns in human behavior, so implementing machine learning algorithms into the recruitment process can help to ensure any unconscious bias that may be brought by the recruiter is flagged and addressed.


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