Digital Account Opening: How to Transform and Protect the Account Opening JourneyThe process a customer goes through when opening a bank account can directly impact long-term customer loyalty, profitability, and retention.
Today’s customer expects a fully digital account opening experience – complete with digital identity verification. Despite this, remote identity verification remains one of the most challenging processes to digitise.
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This whitepaper highlights key trends, best practices, and technologies to overcome this challenge, including facial biometrics, e-signature, and machine learning-based fraud analytics.