Braze

Humans are complicated. Customer engagement shouldn’t be.

Braze ($BRZE) is a leading customer engagement platform that helps brands create and sustain meaningful connections with their customers. By enabling marketers to collect and act on data from any source, Braze empowers real-time, cross-channel engagement - all within a single platform. From journey orchestration and AI-powered optimisation to personalised messaging and experimentation, Braze equips companies with the tools to drive customer growth and loyalty.
  
Recognised as a 2024 U.S. News Best Technology Company to Work For and a 2023 UK Best Workplace for Women by Great Place to Work, Braze has also been named a Leader in the 2023 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs and The Forrester Wave™: Cross-Channel Marketing Hubs, Q1 2023. Headquartered in New York, Braze operates across North America, Europe, and APAC.

Resources from Braze

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The 2026 EMEA Customer Engagement Review
Customer Experience (CX)
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Stop the drop: How AI creates and compounds customer loyalty guide
Customer Experience (CX)
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Dayuse moves from generic messaging to AI-powered personalization with BrazeAI Agent Console™
Customer Experience (CX)
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How to choose a customer engagement platform
Customer Experience (CX)
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Multichannel marketing and automation: Engage customers across channels efficiently
Customer Experience (CX)
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2026 Media and Entertainment Customer Engagement Review
Customer Experience (CX)
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If you build it...will they stay? How fan equity will define the next era of sports
Customer Experience (CX)
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How Kayo Sports used AI to create 1:1 messaging at scale and boost loyalty
Customer Experience (CX)
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A marketer’s guide to AI agents
Digital Marketing & Content
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Is your AI ROI MIA?
Digital Marketing & Content
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How RTL+ used Braze AI Agent Console to personalize streaming recommendations at scale
Digital Marketing & Content
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The ROI of AI: How CMOs can showcase tangible value to the C-Suite
Digital Marketing & Content