Braze
Humans are complicated. Customer engagement shouldn’t be.
Braze ($BRZE) is a leading customer engagement platform that helps brands create and sustain meaningful connections with their customers. By enabling marketers to collect and act on data from any source, Braze empowers real-time, cross-channel engagement - all within a single platform. From journey orchestration and AI-powered optimisation to personalised messaging and experimentation, Braze equips companies with the tools to drive customer growth and loyalty.
Recognised as a 2024 U.S. News Best Technology Company to Work For and a 2023 UK Best Workplace for Women by Great Place to Work, Braze has also been named a Leader in the 2023 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs and The Forrester Wave™: Cross-Channel Marketing Hubs, Q1 2023. Headquartered in New York, Braze operates across North America, Europe, and APAC.
Resources from Braze
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Retention in Action: Creating lasting and lucrative connections with customers
Customer Experience (CX)
GUIDE
2026 Customer Engagement Review: How AI can bridge the data perception gap guide
Customer Experience (CX)
CASE STUDY
Uswitch turns AI-optimized subject lines and CTAs into a smarter path to smart meter connections
Customer Experience (CX)
REPORT
The Streaming Space: Navigating Change and Maximizing Customer Engagement
Customer Experience (CX)
REPORT
Virgin Media O2 cuts campaign QA time from hours to seconds with BrazeAI Operator™
Customer Experience (CX)
REPORT