The large majority (87%) of businesses across the world are aware that a skills gap exists within their business. According to our State of Learning & Development in 2022 report, 69% of them are seeking ways to close it.
It’s often said that hard skills are what will secure you the job, but soft skills are what will help you keep it. However, most organizations recognize that soft skills are equally important as technical skills to the modern workforce.
As technology advances, employers are increasing their focus on essential soft skills that can’t be automated, including communication, leadership, creativity and critical thinking.
Here are five reasons why HR managers shouldn’t ignore the soft skills gap at any cost.
1. Improving soft skills and emotional intelligence is one of the biggest L&D challenges
According to IFP research, improving soft skills and emotional intelligence is the second biggest challenge for L&D teams behind the digital skills gap. Sure, the ability to code something in Javascript might land someone the job, but what will they need to do to keep it?
In a world that’s becoming increasingly reliant on technology, soft skills such as communication abilities, creativity and critical thinking play a vital role in any organization’s success.
It’s particularly important to focus on those in management positions. If they can’t communicate effectively or don’t possess emotional intelligence, it can impact the performance of their entire team.