Poor Change Management is Costing Business Millions: 2023 Research
Tech Insights for Professionals
The latest thought leadership for IT pros
Digital transformation has become a business imperative for organizations across the world, but research suggests that the costs of poor change management in these initiatives are piling up.
20 April 2023
By now we’re all familiar with the upheaval caused by COVID-19 on the business landscape. From the rise of remote and hybrid working to The Great Resignation and large-scale cloud migration, the last few years have been among the most disruptive in the history of business.
This was particularly the case for IT teams, who had to fast-track their digital transformation (DX) plans to accommodate remote workers, onboard new software and migrate more assets to the cloud – all while communicating change to the rest of the organization to make transitions as smooth as possible.
To better understand the state of DX and how organizations have approached change management, we asked 219 IT professionals to assess the success of their DX journeys and the challenges they’ve encountered.
