Insurance organizational design and workforce planning trends
2026/27
Report
The insurance industry is entering a more volatile and complex phase. Traditional models are under pressure. AI is reshaping how insurance is sold. Automation is becoming essential to protect margins. Climate and cyber risks are changing how insurers assess and manage risk. At the same time, experienced talent is leaving while demand for actuarial and analytics skills is rising. These shifts are structural, not cyclical. Insurers need to rethink how they design their organisations, deploy talent, and plan capacity. This
Report Snapshot
- Key trends driving change and what they mean for organisational design and workforce planning
- How AI platforms are reshaping insurance distribution economics
- Climate risk reshaping where insurers can operate