Communication is a key pillar of business success. Businesses that don’t facilitate good communication both internally and externally will struggle to make sales and will often make costly mistakes.
Since the beginning of 2020, many businesses have been facing multiple challenges as a result of the COVID-19 pandemic. One of the biggest of these challenges has been continuing to maintain and improve internal and external communications during a period where home working is common and physical contact is at a minimum.
Although the immediate future is looking better, with some form of working normality on the horizon, it’s expected that many businesses will continue to facilitate home working or a hybrid home/office arrangement once restrictions have been lifted. These businesses will need to invest in the tools and technology needed to facilitate better communications in order to keep up with the competition.
This infographic from Expert Market helps shed light on the importance of communication for organizations. It also gives insight into how businesses have adapted during the pandemic to facilitate continued communication. Finally, the infographic provides some key advice on how businesses can improve their communication efforts whilst their teams are working from home.