Becoming an expert communicator involves enhancing three main skills: non-verbal communication, verbal communication, and emotional intelligence. The principles of these skills are simple, but can be difficult to master.
For non-verbal communication, little things like smiling more, making the right amount of eye contact, and not fidgeting can make a big difference whether you’re giving a presentation or talking with someone one-on-one.
Verbal communication should be kept professional and respectful, and it’s important to ask questions to show that you’ve been listening and focusing on the conversation.
Emotional intelligence is perhaps the most difficult communication skill to develop, simply because it requires working on your intuition. People who are emotionally intelligent are self-aware, empathetic, and have the ability to read and interpret the emotions of others. Developing emotional intelligence can help you become a master communicator.
For more tips, take a look at this infographic from Rider University. You’ll learn the 10 essential communication skills for Generation Z.