Case Study Gap Inc. Trabsforms the In-Store Wi-Fi Experience with AI-Driven Networking

Gap Inc. Transforms the In-Store Wi-Fi Experience with AI-Driven Networking

Technology has changed the way shoppers interact with their favorite brands.

A multichannel experience is the new normal, and e-commerce sales continue to grow rapidly in comparison to in-store sales. Consumers don’t simply want to shop for products; they want to seek out a more engaging experience. Technology has reshaped everything—from how shoppers find a local store, to making purchases, to being in-the-know about fabulous promotions. Today’s retail experience requires great in-store wireless, and that’s what Gap Inc. set out to deliver.

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“Our SD-WAN store networks have been successful in leveraging our self-healing backbone to ensure simplified routing and network services, ultimately resulting in application performance improvement across the spectrum.” - Vishal Goradia, senior director of networking and technology, Gap Inc.