8 Considerations for Choosing a Remote Support SolutionChoosing support tools for peak performance and efficiency
In the IT service business, time is money. Any time your technicians spend bogged down is time they can’t spend taking care of real problem. Your end users expect professionalism, so you should be using professional tools to get the job done.
Report Snap Shot
When shopping for a service desk or remote access tool, try to evaluate the software across the following eight dimensions. This will help ensure you pick software to speed your team up rather than slow them down.