Identity Trends for 2026 and Beyond

Report Cover
As AI agents enter customer and workforce journeys, identity strategy is becoming central to business resilience and trust. This eBook, developed with Deloitte, examines six trends leaders should weigh for 2026 and beyond: governing AI agents, securing help desks, preventing hiring fraud, giving users greater control of their data, preparing for quantum computing, and strengthening verification and Zero Trust. Explore where today’s identity investments may fall short as digital interactions become harder to trust. The guide helps leaders connect emerging risks to priorities for governance, customer confidence, and secure growth, while planning for identity systems that can adapt as technology and expectations change.

Key Takeaways

  • The six trends shaping identity strategy and organizational risk.
  • Why AI agents need distinct identities, delegated authority, and oversight.
  • How help desk and hiring workflows have become critical trust points.
  • Where user autonomy, quantum readiness, and continuous verification affect long-term plans.

Are you or your company planning to evaluate any IAM (identity and access management) solutions within the next six months?

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