Are You AI Ready?

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AI agents are becoming a customer channel and a digital workforce, but scaling them safely requires more than successful pilots. As autonomous systems act on behalf of customers and employees, leaders need clear ownership, delegated authority, data protection, and human oversight to preserve trust while pursuing productivity and growth. This executive brief offers an AI readiness framework, a checklist, and a 90-day action plan. It helps leaders assess whether identity and governance foundations can support personal agents, enterprise assistants, and autonomous digital workers, then move from experimentation to accountable deployment.

Key Takeaways

  • Why agents require their own identity and governance model.
  • How delegated access, least privilege, and oversight support responsible scale.
  • What to assess across use cases, security controls, data, and workforce readiness.
  • A phased 90-day approach to moving AI from pilot to policy.

Are you or your company planning to evaluate any IAM (identity and access management) solutions within the next six months?

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