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Report Salesforce-Small-and-Medium-Business-Trends-Report

Small and Medium Business Trends Report

SMBs embrace the digital-first world

While many businesses suffered in the pandemic, others seized entrepreneurial opportunities. This report examines the SMB leaders that successfully adjusted – and even flourished.

Report Snap Shot

Read this report for insights from over 2,500 small and medium business owners and leaders worldwide, including:

  • How support from local communities has affected SMBs
  • What SMBs are doing to deepen trust with customers and employees
  • What has changed for SMBs over the past year and how that impacts their future