The Future of State and Local Communications and Collaboration Strategies

For many state and local government agencies, the global health crisis spurred a worst-case communications scenario.
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Not only were government agencies mostly unprepared to support a high number of remote workers, the legacy, on-premises communications infrastructure that supports them was exposed as incapable, irrelevant, and inaccessible to the people forced into remote work situations.

Report Snapshot

  • The rise of digital transformation 
  • Internal communications challenges 
  • External communications 
  • Priorities for unified cloud communications 
  • Workforce of the future